Question 1

What is a credit?

Accepted Answer

A credit used in FindThatLead is equivalent to a verified and correct email.Every time you find a verified and correct lead through a search with one of our prospecting tools, a credit will be deducted from your account.Even applying more than 14 verification processes, we do not charge any credit per search, only for correct emails.We also do not charge credits for repeat leads that you search for during the actual month.

Question 2

What is the FindThatLead Chrome Extension?

Accepted Answer

Supercharge your Chrome browser with our Extension that will allow you to discover and verify emails directly with one click. While surfing the web you can open the Extension and FindThatLead will search and verify the email addresses associated with this domain.

The extension works on LinkedIn also, visit any profile and open the extension and you will see the corporate email. Get the extension now.

The extension works on LinkedIn also, visit any profile and open the extension and you will see the corporate email.

Question 3

How many users can I share the account with?

Accepted Answer

Every plan has different team members, the bigger the plan the more users you will be able to add to your account. The Startup plan allows you to share the account with 3 more team members and the administrator.

Question 4

How many email accounts can I send emails from?

Accepted Answer

You can connect more than one email account in order to send your emails from different accounts. Connect up to 10 different email accounts with the Suite plan.

Every email account has different daily limits in order to protect your domain’s deliverability, the bigger the plan the greater daily limit.

Question 5

Can I send automatic multiple follow-up emails?

Accepted Answer

Our amazing tech team is testing the follow-up feature that will allow you to automatically send emails depending on the recipients behaviour. We are about to release it, in the meantime you can send single email campaigns.

Question 6

What is the Prospector tool?

Accepted Answer

Choose from audience segments like location and keywords and reach millions of qualified leads easily. Our best in class algorithm searches all over the web in public sources for your targeted leads, once done every email is verified and you know how good it is to reduce your bounce.

Question 7

What is Scrab.in and how can it help me?

Accepted Answer

Scrab.in is a new chrome extension that will allow you to automate your LinkedIn prospecting job. Select your target criteria, show the results and click on visit profiles. You will see the scrab.in doing its magic. All the information will be stored into a CSV that can be easily uploaded to FindThatLead’s Lead Search to find their corporate email addresses.

Additionally you can use scrab.in to grow your professional network and send messages automatically.

With the Startup and Suite plan we are giving you free ultimate Scrab.in licenses in order to take advantage of this super tool.

Question 8

Can I upgrade/downgrade whenever I want?

Accepted Answer

Absolutely. Note that FindThatLead works based on the prorate model. We will always charge you only for what you have used. Just remember to downgrade the plan before your next billing cycle starts.

Question 9

Can I cancel my plan anytime?

Accepted Answer

Yes, you can. Just go to the Settings section and click on the “My account” button at the footer of the page.

Question 10

Will I be charged to test the free plan?

Accepted Answer

No, as you don’t need a credit card to test FindThatLead. The Free/Basic plan is free forever.

Question 11

Can I test all the features with the free plan?

Accepted Answer

Yes, you’re free to test everything except the CSV bulk feature. That’s the only limitation on the free plan, but don’t worry you can test it out manually, the results are exactly the same.

Question 12

What columns do I need to upload a bulk list?

Accepted Answer

Depending on the tool you want to use. For example, domain search only needs one column with the domain and a header. However, lead search needs three columns with name, last name and domain or company name.

Question 13

Is it possible to have multiple emails under one account?

Accepted Answer

Of course. Keep in mind though that you can do this with Startup, 4 users, and Suite, 6 users, packages only.

Question 14

Is it possible to add teammates or multiple clients under one account?

Accepted Answer

Of course, totally possible. Go to team settings and invite as many users as you need. Keep in mind that you will be able to add team members in Startup and Suite plan only.

Question 15

Can I send more than 500 emails per day?

Accepted Answer

You can, but always under your own responsibility. Note that we only connect your email inbox and send the emails from there. The domain’s reputation has to be previously checked. We recommend to start sending a few emails per day, between 10 to 40 and see how the campaign is performing. As long as your campaign is running, increase this daily limit exponentially week over week.

Question 16

Can I use integrations?

Accepted Answer

Yes, you can use our complete Zapier integration to export your leads to your preferred tools.

Question 17

How to get in touch with Sales or Support?

Accepted Answer

We are super thrilled to connect with you. In FindThatLead we’ve got a Live Chat. Open it and select CHAT WITH US. Alternatively, you can send an email at info@findthatlead.com.

Preus

Growth

StartupPopular

Suite

Tots els plans inclouen:

Prospector

Processament en lot

Email Sender

Suport al Client

FAQs

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